Terms and conditions

  • Only dogs considered to be well socialised, who enjoy the company of other dogs and people, are suitable for joining Sheena’s Dog Boarding.
  • Dogs with behaviour or aggression issues will not be accepted.
  • All male dogs over one year must be neutered.
  • Female dogs who come into season will not be able to attend Sheena’s Dog Boarding for the duration of their season (2 – 3 weeks).
  • Written consent is required if you would like your dog to be walked off the lead.
  • All dogs accepted must have an up-to-date vaccination certificate including kennel cough; evidence is required.
  • All dogs accepted are required to be wormed and deflead regularly.
  • In the unlikely event of your dog being involved in an accident or in an emergency, Sheena’s Dog Boarding will take your dog to Veterinary Surgery, 99 Dundas Street, Edinburgh.
  • Sheena’s Dog Boarding will not accept responsibility for the death, injury or illness of your dog. You are strongly advised to insure your pet for all eventualities.
  • Sheena’s Dog Boarding reserves the right to refuse, or terminate the contract of any dog or owner who displays aggressive, destructive or unreasonable  behaviour.
  • Only small and medium sized dogs accepted due to size of accommodation.
  • For overnight stays, there is a maximum of two dogs at a time.

Payment Policy:

  • A 50% deposit will be required in advance.
  • Balance of payment is due when dropping off your dog to Sheena’s Dog Boarding.
  • If no payment is received Sheena’s Dog Boarding reserve the right to refuse your dog and will contact you to inform you of this.

Cancellation Policy :  

  • Full refund if cancelled more than eight weeks prior to boarding.
  • 50% refund if cancelled between eight weeks and one week prior to boarding.
  • No refund if cancelled within one week prior to boarding.